Warranties for PocketLab sensors and the steps need to get a PocketLab repaired or replaced
We want to ensure that all PocketLab customers have an excellent experience. To ensure that goal is met, all PocketLab sensors carry a three-year limited warranty. During the warranty period for the original owner, Myriad Sensors will replace the item if there is a defect in materials or workmanship. See details here: https://www.thepocketlab.com/repairs-warranty
If you need help with a sensor or need to submit claim for warranty or repair, please use the form on the above link to start the process.
PocketLab wants you and your students to succeed. Even if you are out of warranty, please fill out the form on the link above and we will be in contact with you!